I know it seems like a silly thing to proclaim, but it’s not a bad idea to listen to your customers.
Okay, so this seems so obvious, but it’s surprisingly implemented less than you would think. I have been no exception either.
Year after year I’ve gotten requests for eyeglass lanyards at my craft fair booths. People walk up,see my ID lanyards and excitedly announce, “Yay! Lanyards! Do you have any for eyeglasses?”
My response: “No, sorry. Only ID badge ones.”
I never thought to make any for eyeglasses because I personally don’t wear glasses. I do wear an ID badge, which is why I started to make the ID lanyards.
Common sense would have been for me to immediately start making the eyeglass lanyards after the first request. But no… I simply never got around to it, despite the onslaught of customer requests. After about 3 years of getting these requests (pitiful, I KNOW), I have finally begun to make the sought-after item.
Now I’m going to warn you not to make the same mistake. If you are getting requests to make a certain item, or maybe an addition to an item you already make, LISTEN. These customers are after all, the reason you’re in business in the first place.